Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. We do allow exchange and store credit on orders placed in the last 90 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please contact us through the contact us tab in the footer and select "Returns & Exchanges" option to request an RMA#, to expedite the process please provide your Order ID#.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
- Products with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at support@movatik.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Clearance Sales
All products that qualify for Clearance sales (ex. Clearance discount at checkout) are final sales and do not qualify for return or refunds unless special circumstances such as; incorrect product advertised, incorrect product delivered or missing shipment.
Shipping Address
To return your product, you need to ship your product to:
Movatik.com Returns Department:
3579 NW 82nd. Ave.
Doral, FL. 33122, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If we provide the return label, the cost of return label
will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you, may vary.
All items must be shipped using a trackable shipping service. We don’t guarantee that we will receive your returned item.
